Because Small Business is Big Business


micro-managersThese are some of the expressions of employees who unfortunately work with or for micro-managers.

“He doesn’t trust me.”

“I just don’t do it right or good enough, so why even try?”

“I will ask exactly how to do this, because she will make me redo it if I try it on my own.”

“I better wait to ask, because the answer is always different.”

“They must think I am so stupid and can’t do anything on my own.”

.  Yes, it is true and I believe with E-Myth author, Michael Gerber that nobody will ever care as much about your business as you do.  However, I don’t think that it is impossible to have employees, contractors and business partners that are engaged and take a type of ownership in your company.  In fact, I encourage business owners to find a way to create a working environment filled with happy and effective people who are not afraid to lead.  When you do this you say to everyone including your customers that you are confident in yourself and your team, you are open to the ideas, strategies and solutions of others, and that you believe in the skills and talents of the people that you have selected to represent your business.

In a supervisory role, if you question and criticize those around you will instill doubt and discomfort.  When you make someone feel “less than” or “unworthy” do you think that they will be able to do the best job they can with that weight on their conscience?  If your answer is no, but you feel you might be guilty of creating this among your team and you find it difficult to give up that control, I share these steps to help you leave the micromanaging tactics behind and embrace a new, confident and trusting style of leadership.  One that will allow your team to grow in ways you never dreamed!

Ask the opinions of your employees and truly listen to what they say.

Encourage employees to use their personal talents and strengths on the job.

Give everyone the authority to make decisions on some level and allow them to have responsibility.

Compliment those around you every day and in every way.

Lead by example.

Be open-minded and remember there are many other ways of doing things not just yours.

Micro-managers do have a place in certain industries, however as I reflect on the “best” bosses I have ever had – none of them were micro-managers.  My best bosses encouraged me to learn new things, rewarded me with recognition and made me truly feel important by valuing my opinion and asking me to be a part of the process.

I was working with a group of managers and license owners in a training session a few years ago and at the end of the session, I sat down with them and I explained that we had gone over many different issues and dealt with specific situations that day, but if they took one thing away from the training, I wanted them to remember and identify with this statement, “MANAGE YOUR BUSINESS, BUT LEAD YOUR PEOPLE.”

Do your own reflection and feel free to comment and share.  Who was your best boss and what did they do to earn that distinction for you?