We all recognize this mantra of working 9 to 5 as the theme song of the daily grind. However, for small business people, this takes on an entirely different message as it reminds us that time management is not only the desired skill but a necessity.
While it is important to put forth extra energy, especially when starting a business, it is easy to fall into a time management trap. It is all too tempting to put in that “just a few more minutes” when we are caught up in the creative (or even the administrative) side of our own business. Let me finish one more report, try one more idea, make one more widget, etc. The list goes on and on and truly there is no end to the tasks when you are building or managing your business. READ MORE »
This week at Verde Martin, we worked with a small business owner who wanted to measure sales results in real time to enhance the sales process, with no budget. We found the perfect no-cost tool: a Customer Relationship Management program or CRM. He needed to be able to manage leads, calculate inventory, measure marketing, and drive sales, all with QuickBooks compatibility. After researching different CRM systems online, we suggested Zoho.com, a free CRM system for as many as three users. The Zoho.com program has easy-to-use features that complement the businesses steps of the sale. The steps of the sale are:
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If you can fill many of the basic human resources management needs internally, and partner with experts where you have a gap, then you can likely reach a hundred or so employees before you need to think about hiring an HR Manager. My first HR Manager role was with a company of over 250 that went more than 100 years without an HR Manager! Various managers and even VP’s were responsible for overseeing aspects of HR, and they used their legal counsel to create an employee handbook. They hired me because they were facing some EEOC and OSHA issues and finally decided they needed someone on the inside to manage HR.
An HR consultant friend of mine worked 20 hours/week as an HR Director for a company that wasn’t ready for a full-time HR person but wanted someone with high-level HR skills to help them build a solid HR program. They have now grown to a size where they were ready for a full-time person, but my friend was able to put processes in place and provide HR advising for many years.
For more information on HR Management check out my book A Small Business Guide to Peak Performance Through People.
If you are considering promoting a potential leader or hiring a highly-skilled individual who lacks loyalty, he should be disqualified. Don’t even consider taking them on the journey with you because, in the end, they will hurt you more than help you. What does it mean for others to be loyal to you? Probably the same traits others require of you as well. READ MORE »
Below we’ll look at the key HR function of training and development and what an HR expert may be able to provide that the Office Manager or Accountant can’t.
Training & Development
Developing employees and creating a work culture where everyone can thrive, find satisfaction in meaningful work, and engage in helping the company succeed requires a focused effort. While some employees may be self-motivated to expand their skills and learn new methods and technologies, many are content to coast at their current level. READ MORE »