Shaping Organizational Culture starts with defining culture. The simplest definition of culture is “the way we do things around here.” A complete definition is
Organizational culture is the combination of values, behaviors, and attitudes that influence how decisions are made, customers are treated, and communication happens between colleagues in the workplace.
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A business reputation is very important. It drives the perception of the public, the frequency of the customers, the opportunities to be involved with the local economy and community as well as the caliber of employees and customers that a business will have. Competition is always going to be out there and often this is beyond the control of a business owner, manager or leader. READ MORE »
When I wrote the Rule of Thumb book for Small Business Sustainability, I truly thought it would be a hot topic for business owners seeking to leave a legacy for themselves and their families and/or business partners. However, after very stagnant book sales, I have to ask this question. Are small business owners so caught up in day-to-day survival that they cannot even focus on the future?
In this article, I’ll share some words of wisdom from Internet research gathered on the importance of sustainability for small businesses. READ MORE »
Your business is growing and you’re ready to add another employee. But what kind of employee pay should you offer? And are they hourly (non-exempt from overtime rules) or salaried (exempt from overtime)? Should you pay them a commission or some kind of bonus plan? READ MORE »
My business is all about sales and so I thought I would share three reasons why I love sales and the sales process.
- Sales is a discovery process
Sales allow you to get to know your customers. Through sales, you can build a relationship with your clients, discover their wants and needs, and work to satisfy them. In addition, sales help you learn about yourself. As we discussed in our last blog, we are all in sales. We sell something every day; whether that’s our image, a new idea, or a request. Sales and the sales process can help us learn about both our customers and ourselves. READ MORE »