Because Small Business is Big Business

Posts by Todd Conkright

Shaping Organizational Culture

Organizational CultureShaping Organizational Culture starts with defining culture. The simplest definition of culture is “the way we do things around here.” A complete definition is

Organizational culture is the combination of values, behaviors, and attitudes that influence how decisions are made, customers are treated, and communication happens between colleagues in the workplace.

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Employee Pay

employee payYour business is growing and you’re ready to add another employee. But what kind of employee pay should you offer? And are they hourly (non-exempt from overtime rules) or salaried (exempt from overtime)? Should you pay them a commission or some kind of bonus plan? READ MORE »

 

Employees Recognition

Employees recognitionAre you giving your employees recognition ?  When you look at the talents and skill sets of the people you have on your team, do you recognize and respect each person for their individual attributes?  Each person on your team is different and they are motivated and driven by various factors.  It is important that you are able to satisfy those sources of hunger for them.  As I have worked with many students who hope to be small business owners in a particular industry or field, I see many of them take jobs to generate some much needed cash flow.  When they take a job in their desired area of expertise, it can be both beneficial as well as a detriment.  The satisfaction that they get from working in this field often gives them “just enough” to keep them in that job and they lose interest in that immediate desire to start their own venture.  It can be a double-edged sword so to speak. READ MORE »

 

Got Performance Gaps?

Performance gapsPerformance gaps are those pesky realities that plague our workplaces with inefficiency and ineffectiveness. Gaps between what is and what should be, keep us from realizing what is possible. If you own or manage a small- to mid-size organization, you can probably list a few gaps off the top of your head.

The adage, “admitting there’s a problem is the first step toward fixing it” could be stated, “knowing there is a performance gap is the first step toward closing it.” But knowing that a gap exists doesn’t tell us what is causing it and what we should do about it. In order to close a gap, we have to have a process to evaluate the source(s) and develop appropriate solutions. READ MORE »

 

Discipline Model

Anyone who has been in the workforce for any length of time is familiar with the traditional discipline model. First you get a verbal warning, followed by the first written warning (on the heals of the statement “I’m going to have to write you up.”), which can escalate to a final warning before termination.

At one company I worked for we used to joke about how many final warnings someone would get before termination. Employees would know they probably had a final final final warning before they were let go because supervisors would rather suffer through a low performing employee rather than have no one on the job. The work didn’t go away even if they employee did. READ MORE »